aws-samples / sample-multilingual-ivr-contact-center-for-amazon-connect

git clone https://github.com/aws-samples/sample-multilingual-ivr-contact-center-for-amazon-connect.git

Deploys a multilingual IVR contact center on Amazon Connect with one AWS CDK stack: caller identification, per-agent case isolation, returning-caller routing, supervisor case assignment and voicemail-to-case with Voicemail Express.