zammad / zammad
git clone https://github.com/zammad/zammad.git
🔥 on GitHub Trending today
Web-based open source helpdesk and customer support system handling email, chat, phone, and social media inquiries.
Why you might care
Suited to support teams that need one place to manage tickets from multiple channels. Self-hostable under AGPL-3.0, with a cloud option run by Zammad GmbH if you prefer not to operate it yourself.
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stars, 24h · #9,901
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stars, 30 days · #6,865
6.0k
★ total · +0% this week
1.1k
forks · 470 open issues
Star history (as recorded here)
LanguageRuby
LicenseAGPL-3.0
Created2012-04-02 (14y ago)
Last pushtoday
Watchers134
OwnerOrganization
Seen on GitHub Trending
- 2026-10-23 — #19 daily in ruby · +1 ★
- 2026-10-23 — #12 monthly in ruby · +93 ★
- 2026-10-22 — #6 monthly in ruby · +100 ★
- 2026-10-21 — #7 monthly in ruby · +101 ★
- 2026-10-20 — #6 monthly in ruby · +100 ★
GitHub topics
coffeescriptcustomer-carecustomer-supportgraphqlhelpdeskjavascriptrailsrubysupportticketingtypescriptvitevuejszammad
Links
- GitHub: github.com/zammad/zammad
- Homepage: https://zammad.org
- Releases · Issues · Hacker News mentions
README excerpt
# Welcome to Zammad Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers? Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media. ## The Software The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH. ## The Company - Zammad GmbH The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer! > Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀 > > The easiest and often most cost-effective way to operate Zammad is our cloud service. > Give it a try with a free trial instance! ## Status - Toolchain: - Docker container images: - Helm chart for Kubernetes: - Download DEB/RPM: - License: ## Further Information - Installing & Getting Started - Screenshots - Developer Manual - REST API - For reporting security vulnerabilities, please see our security policy. - Contributing Thanks! ❤️ ❤️ ❤️ Your Zammad Team
Blurb generated by claude-haiku-5-5 today. Star deltas marked ~ are extrapolated from partial history.