Bytedesk / bytedesk

Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer service，alternative to slack + zendesk/intercom/hubspot/ada/decagon/sierra

shanananana / deepticket

An AI troubleshooting workbench for internal systems: it integrates ticketing and alerting systems via HTTP APIs and webhooks, connects code, logs, configurations, and agents, and provides a web-based self-service analysis interface for product, operations, and customer support teams.

discord-tickets / bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.